Sustainability

Economic value is only the start. SAMU is growing into a company that cares for the environment and society.

Grievance Box

An ethical, transparent culture depends on people speaking up. SAMU values reports from employees and external stakeholders alike.

SAMU Grievance Reporting Center You can report issues that may hinder sustainable management, including misconduct and human rights violations, either anonymously or under your name.

Every report is kept strictly confidential under our policies, and is reviewed promptly and fairly.

Grievance Reporting Box

Grievance Reporting Box

Office Building

Office Building

Factory Building

Factory Building

Plant 2

Plant 2

Employee Voice Channel

01

Filing a Grievance

Where to file: HR department or your supervisor. How: In person, or through the grievance reporting box.

02

Review and Handling

Procedure: HR forwards the report to the committee immediately upon receipt. Activity: The committee convenes to review the merits of the grievance and agree on a resolution.

03

Notification of Results

Timeline: Within 10 days of receipt. Method: The actions taken and the outcome are communicated directly to the employee concerned.

Partner Reporting Center

Suppliers are informed of the available reporting channels twice a year.

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